SL - Business Activity Monitoring (BAM)

BAM can be used in various levels within an event processing solution to help users visualize and understand the dynamics behind rapidly changing situations and critical business events. In other words, BAM plays a key role wherever there is a need for better insight into the myriad of events that effect your business operations. BAM software empowers users to quickly prototype, build and deploy event processing business solutions. For example, a telecommunications company would find BAM useful to achieve event-driven SLA monitoring and management; and a large retailer would find BAM important as they stay on top of business-critical events in their supply chain. Insight gained from BAM, in concert with event processing solutions, enable organizations to make better and faster business decisions so they can rapidly sense and respond to threats, problems and opportunities. BAM solutions permit applications to be designed, deployed and modified rapidly with minimal or no coding resulting in significantly lower development costs. Therefore, a key benefit of BAM in real-time event processing solutions is that KPIs can be deployed, monitored, revised, reused and utilized, economically and rapidly. Depending on the business application, BAM-enabled visualization is required at numerous levels in an event processing architecture. For example, events from across the enterprise are typically processed by a CEP software platforms before KPIs are displayed to the business users, BAM tools can be configured to assist application developers to monitor and visualize the raw event stream. For the developer, their business is developing applications, and BAM can be very useful when designing KPIs for event processing applications. Fine-tuned KPIs that have been derived from an event processing application are displayed to the business user. These KPIs can indicate risks, threats, problems, opportunities and other emerging business situations that impact the business. BAM, in concert with state-of-the-art event processing software, provides the framework for a complete sense-and-respond capability for businesses. Processing raw events and event streams for business opportunities and threats requires robust and rapidly deployable visualization solution. This is the reason that many distinguished analysts believe that BAM and CEP are complementary and critically interdependent core business capabilities.